DairyQuest Frequently Asked Questions

I don’t know anything about computers, how easy is it to use?

Many of our customers started out that same way. But with our Herd Management program, rated as one of the easiest and most user-friendly program out there to move around in. All the menu and buttons are always right in front of you to guide you through the program.

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I am looking to track information on my animals such as their breedings, freshenings, and vet checks, will this program so that?

That’s exactly what this program will do for you! You can track all the daily events that occur for your cows, heifers and bulls. Track events such as breedings, freshenings, treatments, dry offs, vet checks, and vaccinations plus much, much more. Plus you can also print out reports that help you in your daily activities such as Due to Freshen, Vet Check Worksheets and Due to Dry Reports.

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Does DairyQuest keep history information?

DairyQuest keeps all historical data on all animals (Cows, Heifers, and Bulls) in your active and inactive herds.

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Do you work with any other testing associations?

We work with several independent testing associations and are always willing to work with others. Here is a list of a few we work with: Bean’s Testing Service, Gallenberger Testing, Independent Dairy Services, Indianhead Testing, Kiel Creamery, Northwest Labs, Sue’s Testing Lab, Treasure Valley Milk Testing, Van Wyks Testing, Web Testing, and others. Just give us a call if your tester is not listed to find out if we work with them, 888-597-2977, or email us.

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How can I get my milk production into DairyQuest?

DairyQuest offers several ways to bring your milk production into the program. You may always manually enter the information, but we also offer interfaces for those producers who have parlor systems, who test through their DHI associations or who test through independent testing organizations. These interfaces bring in your milk production directly into the program so no hand entering is being done.

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What parlor companies does DairyQuest work with?

We have two-way communication (pushing and pulling information) with Afimilk, Alfa Laval Agri, Boumatic, Surge, and Westfalia.

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What DHI cooperatives do you work with?

We work with all the major DHI cooperatives such as Agri Tech Analytics in Visalia, CA; AgSource in Verona, WI; California DHIA in Clovis, CA; Colorado DHI in Greeley, CO; Cooperative Dairy One/NE DHIA in Ithaca, NY; DHI Provo in Salt Lake City, UT; DRMS (Dairy Records Management Systems) in Raleigh, NC; Minnesota DHIA in Buffalo, MN; Ohio DHI in Powell, OH; Ontario DHI in Guelph, Ontario, Canada; Stearns DHI in Sauk Centre, MN; Washington DHI in Burlington, WA and others.

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What kind of support do you offer?

When you license DairyQuest, technical support is always included with the Easy Pay license plan. We want you to be able call us whenever you have a question, without having any hesitation in calling us. At DairyQuest, our staff all have dairy backgrounds and know computers, so they can relate to the information you would be looking for. We will be there to help answer any of your questions from setting up Scheduled Protocols, Custom Reports or just adding information in on an animal. We will walk you through every step!

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What if I purchased the program and decided it wasn’t right for me?

DairyQuest offers a 60-day money back guarantee on all of the programs we sell. If, within 60 days, you are not satisfied with the program, we will refund your money with no questions asked! So there is no risk!

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